Return Policy & Process

At Quelxy.com, we are committed to providing high-quality fashion and ensuring customer satisfaction. If you are not completely satisfied with your purchase, our hassle-free return policy allows you to request a return under the following conditions.

Eligibility for Returns

You may return an item within 30 days of delivery if it meets the following conditions:
✅ The item is unused, undamaged, and in its original packaging.
✅ All tags, labels, and accessories are included.
✅ The item is not a final sale item or otherwise marked as non-returnable.

🚫 Non-Returnable Items:

• Items that have been worn, washed, or altered by the customer.
• Clearance, final sale, or specially marked non-returnable items.
• Items returned without prior authorization.

For more details on how to return an item, please review our Refund & Return Policy or contact us.

📧 Email: contact@quelxy.com
📞 Phone: +44 7460 778336

We’re here to help! 😊